FAQ

All pre-order products ship two days before their release date. If you purchase a combination of either pre-order or back-order items WITH in-stock items on TCG Moonblast, all other items in the cart will be shipped WITH the Pre-Order item. That means If a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled.

Yes, however, because pre-order and back-order purchases are charged to your Card/PayPal immediately upon purchase, canceled orders are subject to a 3% to 6% cancellation fee, which will be deducted from the refund to cover the cost of the non-refundable payment processing fee we are charged at the time of purchase for credit cards, Google Pay, Apple Pay, and PayPal (3%), or Affirm and AfterPay (6%). Please reach out to matthew@tcgmoonblast.com to cancel the order. If we initiate the cancellation/refund, no cancellation fee will be charged.

Reach out to matthew@tcgmoonblast.com. I am happy to answer any questions that pop up!